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promateur

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  1. wow I actually solved the problem. The wobble sound did go away. thank you, and I tried connecting the first pedal which I thought was broken, and the keyboard works perfectly with nice sustain. However, the new pedal I just bought still doesnt work. I will look more into this problem, but hopefully I won't have to refund the thing.
  2. I'm uploading a video on youtube about this issue, and it's being uploaded now; I will post it to this thread once it's done uploaded. I recorded the whole thing, and u can hear the funky sound issue AND the sustian pedal issue. I asked guitar center for replacement, and they said if I bring it to there they will look into what they can do, but I just wanted to make sure if this was something related with the setting or it actually is the keyboard's problem. Thank you for your help, guys!
  3. Uh I dont have ohmmeter, but I won't forget to try it when I get my hands on one!
  4. Hi Joe, Thanks, I will follow the procedure and try the firmware update. And yes I tried connecting the pedal before booting it up without touching the pedal, and now after the boot up there is still no sustain regardless of if i press the pedal or not. And if I disconnect the pedal after the boot up, it gives full sustain. And I live in Boston area.
  5. Gary, 2 pedals are M-AUDIO SP2 and YAMAHA FC3. M-AUDIO pedal had been working for about a month, but now it's not. That's why I thought it was a pedal problem, and I bought a new pedal which is Yamaha FC3. But it gave me the same problem, making me realize it actually could be a problem within the keyboard itself. I already tried initializing/resetting to a factory setting several times, and when I connect the headphone directly to the keyboard the concert grand piano sound still sounds very funky and weird. And pedal doesn't work. I don't really know how to "instal" the firmware update to my keyboard, but I think probably it's the keyboard's problem, as resetting to a factory setting doesn't solve the issue. It's weird because sustain being there when pedal is NOT connected, and not being there when it IS connected, means that the machine can still read the connection. However, I don't know why it is in backwards. I may have to get a customer service on this one... but even then I don't know where to begin. I bought it from a guitar center with pro coverage for 2 years, but I also know that there is a CASIO warranty of 1 year that came with it. Is there a difference which warranty I use? And how should I begin getting customer service on the product?? It's sad that this happened within like a month after purchase.
  6. Hi Gary, thanks for the reply. I connected the pedal after the boot up, and it still automatically gives full sustain even when pedal is not pressed. I tried connecting the pedal, then pressing the pedal down while booting it up, and now it doesn't read the pedal signal, as there is no sustain whatsoever even when I press the pedal or not press the pedal. In this case, when I disconnect the pedal AFTER the boot up, it gives full sustain now. A note is being fully sustained, and when I connect the pedal sustain suddenly stops.
  7. So my pedal started to malfunction. It doesn't work! To be more exact, it gives the sound as if the pedal is pressed when the cable is not connected, but when you connect the pedal cable, sustain ability does not work. Simply put, if i connect the pedal there is no sustain. If i disconnect the pedal there is full non-stop sustain. Is this setting issue, or is there something wrong with the keyboard itself? Should I get an A/S? Also, the tone of the piano is quite weird. I disabled the Auto Resume function, the tone is still quite funky. When I connect to a VSTi, the sound is fine as I'm using the sound within the sound installed in my program. I don't know what is wrong with the keyboard, I even bought a new sustain pedal today and realized after that the pedal wasn't the problem.
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