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Hello. I just received the PX-560M digital piano that I ordered from Guitarcenter.com. After I had taken the keyboard out of the box and set it up to start playing it and exploring its features, I immediately noticed a defect in the LCD menu buttons. They don't work. I have to turn the keyboard off and on again in order to gain access to the MENU that you see when you first turn the piano on. I have recorded a short video and uploaded it to YouTube, so that you can see what I am talking about. It appears that the buttons are not doing what they are supposed to do. They seem to be activating whatever is on the screen to the left of the buttons, which is obviously incorrect. I am certainly disappointed, as this was my gift to myself this holiday season. Now, I will have to box the piano back up and send it back to Guitar Center for a refund, and then order another one. I just hope that Casio is aware of this serious issue with this model and is taking steps to resolve it. This does not appear to be a one-time thing, as I searched online and found that another customer is experiencing the same exact issue with his new Privia PX-560M. So, there is a quality control issue that needs to be addressed wherever these are being manufactured. Directly below is my video that I filmed and uploaded today. Further down is the other video that was uploaded by a different customer back in November.