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  1. Version 1.11 is the latest firmware for the XW-P1 and XW-G1. The update process requires your computer. The firmware and instructions are located here: http://support.casio.com/en/support/download.php?cid=008&pid=20 Here are some things to remember. Do not interrupt the firmware update in any way. Powering off the XW during the process will damage it permanently. If you are worried about the power going out, putting batteries in your XW is a good precaution. Disable any virus protection, this can interfere with the Updater Do not run other applications on your computer while doing the update. Launch the Update tool BEFORE and put your XW in Update mode BEFORE connecting the XW to the computer If the update seems to stop during the process DO NOT power off the XW. Please wait at least 10 minutes before doing the followingDo not touch the XWClose the Updater application on your computerDisconnect the USB cableRestart the Updater Application.Reconnect the XW keyboard to the computerThe Updater should resume.When complete your XW will restart automatically