stuartr Posted August 21, 2016 Share Posted August 21, 2016 HI there Anyone seen the issue whereby you plugin heaphones, and play for a while, then disconnect, and there is no sound coming from the internal speakers. Even a restart doesn't fix. You have to completely disconnect any power and then restart. This is getting very annoying as I set up the piano with headset on , before gig , only to need to go thru the set up again. Ive even try "switch off speakers", "switch on" , from the screen. Nothing. Looks like a software glitch somewhere. Quote Link to comment Share on other sites More sharing options...
Joe Muscara Posted August 21, 2016 Share Posted August 21, 2016 Try plugging in the headphones and unplugging them next time it happens. Repeat this a couple of times if necessary. Please let us know if this works for you. Quote Link to comment Share on other sites More sharing options...
stuartr Posted August 21, 2016 Author Share Posted August 21, 2016 tried that one also, didn't have any effect . Quote Link to comment Share on other sites More sharing options...
Display Name Posted August 21, 2016 Share Posted August 21, 2016 Have you tried with a different pair of headphones? May want to try that... One other thing it could be some sort of debris in the jack messing things up. Try blasting the jack out with a can o' air. You may also want to try cleaning the contacts inside the jack. This is pretty easy. 1. Unplug the keyboard from the outlet. 2. Dip a q-tip into a rubbing alcohol 3. Swab the inside of the jack. Do it gently and carefully so no cotton comes off the swab. 4. Allow 10 minutes just to be safe before turning on. Please let use know if any of this works. If it doesn't we may have to get you into a repair center. 1 Quote Link to comment Share on other sites More sharing options...
stuartr Posted August 21, 2016 Author Share Posted August 21, 2016 Yes I tried with various different headphones, sony mdr V150s , a set of creative, a set of sennheisers and a set of CHASE low end headphones. Same thing. Quote Link to comment Share on other sites More sharing options...
Joe Muscara Posted August 22, 2016 Share Posted August 22, 2016 Then you should get the unit repaired or replaced under warranty. 1 Quote Link to comment Share on other sites More sharing options...
Jokeyman123 Posted August 22, 2016 Share Posted August 22, 2016 Sounds like a software bug or defect. I wonder if this will show up on other PX560s and will need to be updated with firmware? I agree with Joe, notify Casio. Quote Link to comment Share on other sites More sharing options...
stuartr Posted August 22, 2016 Author Share Posted August 22, 2016 Yeh will do. Had another weird one. Managed to layer 2 sounds , onto one sound patch. ie instead of upper 1 and upper 2 I managed to get 2 sounds onto upper 1 . Trying to replicate this one to found out what combination caused it to happen. Ill raise the issue with the headphones so that a fix can be looked into. Quote Link to comment Share on other sites More sharing options...
Mike Martin Posted August 24, 2016 Share Posted August 24, 2016 Looks like you're in the UK. I recommend you contact your dealer where you purchased it or a local authorized warranty center. Sorry for the trouble. Quote Link to comment Share on other sites More sharing options...
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