activik Posted January 25, 2017 Share Posted January 25, 2017 Hello frends. We are writing from children Music-School in Uzbekistan. We have a children's music school and we use electronic pianos Casio production. Casio PX-350 - 8 pieces Casio PX-330 - 8 pieces Within 2 years, 3 musical instruments got problems. On the first two PX330 series says "please wait", and the other one PX350 there was a loud(noise) background when pressing and holding a note. In Uzbekistan has no Services Repair Casio production. We drove in 4 Repair shops, due to the fact that we have the technology to reach a very long time, our specialists are not able to repair the electronics of hight level. We called repair shop in Russia, they are were told us that the problem in the software and we must to update or reset the settings through a special program. With so many musical instruments, I think we are entitled to get the program to restore functionality of casio music intstruments We kindly ask for your help. With best wishes, Paulina! Quote Link to comment Share on other sites More sharing options...
Jokeyman123 Posted January 25, 2017 Share Posted January 25, 2017 I have completely taken apart my Casio PX350 to do certain repairs. First of all, very glad to hear from a music school, I am a retired music educator, keep up the good work! I am not sure this will work, but there is a factory reset procedure on the PX350. Page E-4 in the manual for the PX350 describes pushing and holding the "GM tones" and "Function" button at the same time while the Casio is turned off, then push and hold the power (to turn on) the Casio until the LCD lights and then take your hands off all 3 buttons and let the Casio 'reset" or "initialize" it's software routines. If this does not work initially, try it again. Do you have thumb drives (USB) attached to these? If you do, unplug these and power the Casios on without the thumb drives-"please wait" can indicate the Casio is waiting for the the thumb drive to be recognized or loaded into the Casio. If you had a thumb drive plugged in, or plugged one in while the Casio was powered on, it might cause this type of problem. Sorry from such a distance I can't be more help. there is also a possibility with the one keyboard that the "action" inside might not be sitting right. Try moving the one Casio with the loud thunk upside down, sideways to jostle it a bit-just an idea. Let me know if this works. and again, best of luck with your music education program, some of the world's finest composers and performers have come from your shores-I was a big fan of Vladimir Horowitz, my dad was even selected to be his personal assistant back in the 1940s-he declined because he had just met my mother, and didn't want to travel. Good thing, or I'd never have been born! And I speak a little Russian, ploko e medlenno, my language teacher in school was a Ms. Lenkowec, a wonderful teacher and person. And as a teenager I also had several friends in the Glinkas and went to several of their shows here in NY state. Very nice! Quote Link to comment Share on other sites More sharing options...
activik Posted February 1, 2017 Author Share Posted February 1, 2017 On 25.01.2017 at 5:27 PM, Jokeyman123 said: I have completely taken apart my Casio PX350 to do certain repairs. First of all, very glad to hear from a music school, I am a retired music educator, keep up the good work! I am not sure this will work, but there is a factory reset procedure on the PX350. Page E-4 in the manual for the PX350 describes pushing and holding the "GM tones" and "Function" button at the same time while the Casio is turned off, then push and hold the power (to turn on) the Casio until the LCD lights and then take your hands off all 3 buttons and let the Casio 'reset" or "initialize" it's software routines. If this does not work initially, try it again. Do you have thumb drives (USB) attached to these? If you do, unplug these and power the Casios on without the thumb drives-"please wait" can indicate the Casio is waiting for the the thumb drive to be recognized or loaded into the Casio. If you had a thumb drive plugged in, or plugged one in while the Casio was powered on, it might cause this type of problem. Sorry from such a distance I can't be more help. there is also a possibility with the one keyboard that the "action" inside might not be sitting right. Try moving the one Casio with the loud thunk upside down, sideways to jostle it a bit-just an idea. Let me know if this works. and again, best of luck with your music education program, some of the world's finest composers and performers have come from your shores-I was a big fan of Vladimir Horowitz, my dad was even selected to be his personal assistant back in the 1940s-he declined because he had just met my mother, and didn't want to travel. Good thing, or I'd never have been born! And I speak a little Russian, ploko e medlenno, my language teacher in school was a Ms. Lenkowec, a wonderful teacher and person. And as a teenager I also had several friends in the Glinkas and went to several of their shows here in NY state. Very nice! I thank you for your detailed reply. Very nice to talk with nice people. In our school there is a technician who sets up the piano and cleaning. Unfortunately move has given nothing of musical instruments. We know 100% that the problem in the motherboard. We set the main board from working piano in to not working and the problem solved. How to be a do not know. Sorry for my English, I studied it in school, but there was very little practice. With best wishes Quote Link to comment Share on other sites More sharing options...
Jokeyman123 Posted February 1, 2017 Share Posted February 1, 2017 Dos Veedonya, ochen xodosho. Quote Link to comment Share on other sites More sharing options...
pianoguycan Posted February 5, 2022 Share Posted February 5, 2022 I have a Casio px330 and when hold down a couple of the keys i'I hear a soft popping/echo sound as the note is played, but If i go fast there is no popping sound. This is when I use modern or classical setting, but if i change it to strings, organ or any other settings there is no other residual sound coming from these 3 keys. I tried doing the reset procedure but I don't see any difference. Am I able to download new software instead or is it something else? Quote Link to comment Share on other sites More sharing options...
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