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Note sounds by itself-loudly


leftwinger

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My 'g' note, right before C4, sounds all by its self and quite loudly. It occurs shortly after striking it intentionally. When I strike it intentionally the first time,  it also is louder then the rest of the notes and sounds a bit metallic.

I recorded a video on my phone but it's too long to download to my computer as I had to keep recording until the problem shows itself..(around 20-30 seconds after I begin to play).

Anyone have any solutions or information as to what Casio would charge to repair as it is out of warranty..

 

Thanks!

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I'd recommend you call our customer service department or visit your local retailer. 

 

Although you're out of warranty, our warranty centers would give you good service:
https://www.casio.com/support/musicservicecenters

 

Casio support numbers:

https://www.casio.com/support/contactus/phonenumbers

 

Sounds to me like a dirt or debris issue, especially because it is sounding when you're not playing it but I'm not a technician. 

 

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