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Question for Mike Martin: Service Center in Maine


Whitt

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Hi Mike,

I am asking this question as a potential buyer of the PX-5s and not a current owner. I noticed on a recent thread about servicing a KC member's. Px-130 that you linked the authorized service centers. I decided to find my nearest service center and discovered that Maine has no listing. Would that mean that I would need to ship my keyboard out of state for repair? Are there services that would be sub-contracted our in state?

I know that your commitment to customer service is extrodinary, but I would have to think twice about owning a gigging instrument that finding service for would be a challenge.

Kind Regards,

Bill Whittaker

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I live in Maine and AFAIK there's only a guy in Portland that I've talked with that repairs keys and other electric instruments.  I don't have his contact info, and he's not an authorized repair person for any company, but if you ask maybe at Guitar Center they may have his info... not sure if they use his services.  Prob best to pack it up and drive down to Dover NH, the nearest service center... I didn't know they were an authorized repair center until i just looked it up.  

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Hi Mark,

Thanks for your reply. We met a few weeks ago when I demoed your PX-5s . I had initially posted this as a PM to Mike on the Keyboard Corner forum and thought maybe Mike did not check PM's over there. He has since responded to my post and has assured me that they would find someone in Maine to do their authorized repairs.

Thanks again,

Bill

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