Poor connection

[Jay C]

 

Hi 

There is a loose connection in the ‘USB To Host’ connector on my otherwise lovely CT-S1 keyboard, so the computer will not recognize my keyboard or not detect that I have connected it to the computer. This is a problem in my DAW as I can't send MIDI data to and from the keyboard.
I've tried squeezing the contacts in the connector and that also helped a bit / for a short time. But the problem continues to occur.
Can I replace the connector myself - is that advisable? or should it be done by an authorized workshop - is there such a service in Europe?

 

Thank You

Jay 🎹

[Brad Saucier]

It wouldn't happen to be under warranty?  1 year.  If it is not under warranty, any repair can help.  It doesn't need to be authorized.  

[Jay C]

Ok, thanks.

 

Question: what kind of shop or dealership would be able to repair it? an electronics store or a music store?

[Brad Saucier]

Some music stores have technicians.  It's worth calling around and checking, or they can recommend someone.