Basoa

Finally, today arrived my new XW-P1 and there is no problem with usb connection, so previus one was damaged...

I tried three diferents cables, old 49 midi controller, printer and other, And yes, I have a Logitech Webcam but now it's too late, my Casio is in the music store. Thank you anyway.

Thank you everybody for spend your time in my question. I have to say I'd tried all the replys but it seems to be a sinth problem, so finally I bring it back to the music store. Now it's time to wait for the brand answer.

Thank you happyrat1 but I did it aswell. Driver is ok, the problem is that windows stops the port because detects a problem... Previously I have runned my 49 keys midi controller without problems for years, so usb ports are ok. I think the problem could be in the xw-p1...

Thank you Yed but I have tried with the AC power supply connected with no hub and a normal usb cable. There is a problem with my usb port due to a kind of yellow triangle advice appears on my device manager. If I try to connect to a different one usb port, the signal appears aswell. I have tried in two differents computers with the same result... Any idea? Thank you.

Hi, I need some help. I have bought a XW-P1 recently and I can't connect my pc (Windows 7 64 bits) via USB. The differents ways I have tried are:

1) Sinth off. AC power supply connected to XW-P1. I connect usb cable to my pc and power on the sinth, but nothing happens. 

2) Sinth off. AC power supply disconnected to XW-P1. I connect usb cable to my pc and power on the sinth. The same, nothing happens.

Which settings do you adjust? Thank you.