Hi!
Regards to everyone, online or offline, I'am a first time here, need a help and I would like to ask some questions on my terrible English (sorry, thanks to Google Translate!):
A few days ago, I bought an PX-5S, but with a "manufacturing defects" (one octave in the middle is quite noisy) and I brought him to be repaired and we are separated now more than 10 days (and still on reparation). This is great, you buy something and after 6 days - you are "alone" again.
How it started, I guess I will teach fishing - I called Wednesday the Service center and they told me that ordered parts arrived (!) and they "do testing" ("this is the first time that happened" - they said)(maybe my PX will fly, after)
I bought it new, on sale, here in Paris, France, 20% off (there was 766€, with 100€ of reduction = 666€) and my first impression was - wow, what a action! I am 6ft4in tall with big hands (in my youth, I loved volleyball) and it's just perfect for me (piano is a little bit thin, not so good sampled in the middle, but I use him mostly as MIDI controller - with DP is excellent!) - exactly what I have always wanted, but…
I do not know why, but I have a feeling that piano is produced quite earlier (perhaps a few years ago), perhaps the piano was somewhere on the planet in storage, forgotten and alone, before they found him to empty their stocks and it finished here in France, cheaper. A few days later, the price jumped for 230€, more (899€) than I paid, 7 days earlier, what intrigued me to ask for help here:
When is my PX-5S manufactured? How to know the date of manufacture, based on the serial number? (my serial number is: 933ADC75K009392)
Maybe some tired worker in China forgot some piece of cloth, that's human, but similar problem I found on Youtube and I am sending you a link (I hope that it will not disturb the author of the video):
As you can see, video was uploaded 28 dec 2014 - which means that mistake is not unknown and I wonder:
1 - Does that mean then Casio act like they did not know and continue to produce same problem?
2 - Is it a problem with distributors/vendor (they sell today what is manufactured a few years ago as if it were a new)?
3 - Did my piano is produced at the same time (maybe the same series) as PX-5S on video? (I checked firmware: 1.13)
4 - If I asked to replace the piano instead of reparation - what will be the risk to get another ("new") piano with a noisy keyboard? Big?
I apologize for my English, I might complicate the situation, it may be best to simply wait for repairs, but I feel like somebody makes me fool - and I would like to know who. That's all.
For any help - I will be infinitely grateful to have more information to avoid some idiotic explanation.
Best regards,
Van Rad