Clayton Rumley

I followed the steps in the video. No joy. As you can see from my attached screenshot I only have USB 3.0 hubs. I even tried forcing my USB Root Hub (3.0) to the Generic USB Hub driver but I got the same results. I also did a factory reset of the piano (thinking my kids might have changed something over the past few years) but that had no effect either. 4 different cables (a couple of which were actively being used for other peripherals) gave me the save problem. I have a older Korg keyboard in storage I could go retrieve and try, but it has the REALLY old MIDI out ports so the best I could do is determine if the problem is my PC.

Yeah, I tried four different cables. Looks like it's USB port on my Casio, which really sucks. I was looking forward to creating with it.

I was going to use some software called Music Maker, but since I couldn't even get Windows to recognize my keyboard I didn't get that far.

Hi Brad, thanks for the welcome and thanks for the fast reply. I've taken so long to respond in kind because I went and dug up a Windows 7 machine and a Windows XP laptop and neither of them recognize my keyboard now despite me trying two different cables, so maybe it's a problem with the USB Type B port on the Casio, which would really suck. Thanks again!

Hello all, I've created an account and posted here after spending the last 6 hours searching Google and Microsoft with no success. I have a Casio CDP-220R and I was finally able to move it into my office where my Windows 10 PC is. I know in the past I briefly had it connected to a laptop running Windows XP (and possibly one running Windows 7) but for the life of me I can't get Windows 10 to recognize it. The error I'm getting is "Unknown USB Device (Device Descriptor Request Failed)", code 43. According to everything I've read, my Casio is GM Level 1 class compliant, so there are no drivers to download for it and it should just work. I've seen some discussions regarding USB 2.0 vs. 3.0 ports but I believe I only have 3.0 ports on my computer (at least my Device Manager only reports USB 3.0 hub controllers in the list). Everyone who posts this issue to Microsoft is told to reinstall or update the drivers (which of course does nothing because there are no drivers) or contact the manufacturer for updated drivers (which of course means nothing because class-compliant devices don't have any drivers at all). I have tried every USB port on my computer, tried different cables, no dice. I was wondering if anyone out there has had this problem with Windows 10 and knows of a workaround or solution? Thank you so much for your time, Clayton