per

Thank you. Appreciate the help!

@Rod Tompkins Oh I see. Does that mean I cannot use the piano and a mic simultaneously? That'd be a bummer. Is there a possible workaround? Thanks so much for your help.

Thanks for the response @Brad Saucier and @Rod Tompkins. I've been running a stereo 1/8" to 1/4" cable (as in the picture below) from the keyboard into one channel of my iTwo (I use the other channel for a mic). The connection does not look loose, but maybe I should try another cable and see if I face the same problem. I'll also test if the sounds are off if I use the headphones and report back to you. Thanks again PER

I am seeing a weird issue on my just-purchased CDP-S350. When I run my keyboard through an audio interface (Presonus iTwo), some of the tones (eg HonkyTonk Piano, Arabic, Indian, etc) produce extremely low (close to zero) volumes. Other tones (such as Stage and Grand Pianos) sound just fine. All tones come out fine through the Piano speakers; the problem occurs only when routing the audio from the headphones out into the audio interface. Is this a known issue, or some weird way in which some tones are sampled? Anyone else facing this issue? I want to record the audio from the keyboard straight into my laptop through the audio interface, and this issue is preventing me from doing it. Thanks PER