Hello all,
I've had my piano for a while and it used to connect to my previously owned PC but now it's not working on my new PC. I looked into it quite extensively and I'm aware that it's a USB to host connection as well as that the piano is class-compliant which means just plug and play. However, it does not alert me about a new device being connected to the PC nor does it show up in device manager. To make sure, I read the manual as well as the drivers page on the website but there's no specific driver for the model I have. It does say in the manual that the only OS it supports is Windows 7, 8, etc. Meanwhile I'm currently using Windows 10, so I'm thinking that is the problem but I can't understand the logic behind not supporting new OS.
Curious to see if anyone has any insight on this topic, as I am completely stumped. Any info would be appreciated, thanks.