Hello Casio forums. If this has been asked before please delete.
I have a laptop running Windows 10 Home (32-bit version). It has all the latest updates and it's virus free. Every time I try to launch Data Manager for CT-X, I can see the cursor wait animation for a few moments and then nothing. The program's window does not appear on my display. However in Task Manager I can see "DataManagerCTX.exe" program listed as running. Further right-clicking into the process shows that the program thread is "deadlocked" and asks me if I want to wait or end the process. According to Casio's operating system's compatibility page, Data Manager for CT-X is shown as being compatible with both 32 and 64 bit versions of Windows 10. I tried running the program with compatibility mode settings and this didn't do anything. Before I write down this program as incompatible with my hardware, I was wondering if any of you might have any suggestions (other than using a different computer of course). Thank you for your time.