Hi, i have got my ctx5000 in last December, so it been using since a year ago, after few months i have faced a weird issue 1st time, some buttons of my keyboard started misbehaving and doing wrong functions when i tap on it, in order to this i have tried several methods to resolve including factory reset.. But no luck found 😔 but one fine morning i turned on my keyboard and got a pleasant shock that it was quite well as there was nothing issues as always.. All buttons were working well as thay should to do.. 🙄 But after few months keyboard misbehaving again, now when i turn on my keyboard, its hanging on any drum beat as default 1st tone, nothing i can do to change anything or settings, by pressing keys i can listen default Stage001 piano sound, but nothing can do anything and use any function out there 😭 can anyone help me out, can someone tell me what is this weird situation?? Is it software glitch or anything else??? Thanks in advance 🙏🏻🙏🏻🙏🏻
I am leaving YouTube link below of my issue, kindly watch and suggest the solution.. Thanks..
https://youtu.be/eAPB43kUhI4?si=ib7broECpgSx8za9