Hi. I'm the new owner of PX-S1100. It came just a week ago. I love it. BUT. every time I turn it on it works for about a minute, then the notes are shorter, sound from the speakers turns off at the end of every note AND then it completely disappears. I initially thought it's me who broke it in a minute. I let it rest for an hour AAAND it works again... so we play and the same thing happens after 5 mins of playing. We tried a few settings to guess. It still works on headphones and line outs. I restored factory settings - the same. Then a random collection of keys pressed by my 5 yo son fixed the issue - WE COULD PLAY AGAIN. then turn off -- and same happens (we didn't enable auto resume). What helped? - changing ENABLE SPEAKERS from AUTO to ON...
At this point I started the faith of the loving one - I believe its a noob protection. Imagine:
- foreigner turns it on,
- plays and enjoys
- notes are shorter, then no sound
- Foreigner believes he was unauthorized and he broke it
- he escapes
I called Thomann helpdesk, they want me to update firmware
But there's no firmware updates yes...
I tried. When the sound goes off on speakers AUTO- I slightly push the headphone jack plug into the socket.
Keyboard must enjoy this and the sound appears as long as I keep the jack half-in.
Something must be wrong, or this is just a love side effect...
IS IT A DEFAULT FACTORY BEHAVIOR?
I can live with this somehow, but still weird and not the best situation. Now I'm waiting for an hour to check of the auto-resume saves the speakers settings. If not - I need to call Thomann again and request a replacement.
Please help. My piano and I don't want to divorce.