Peggy in Atlanta

Hi - I've had this instrument for about 9 years. Just recently I noticed the sustain pedal is failing and when I checked out what was happening it seems the underside of the pedal component is breaking and separating from the stand. The seller doesn't repair digitals and the repair service they referred me to won't do in-home service. I'm reaching out to Casio but I thought I'd see if anyone had any experience with this. Thanks, Peggy