JaCo

Thanks for your helpful responses and recommendations. The Casio pedal has been found and they are shipping it to me. I'll take the M-Audio pedal back for testing. Glad to know it should be compatible.

I took my pedal back to the store today and they tested it with the meter and found it wasn't working, so replaced it. The music store owner said it was the first M-Audio pedal he had seen returned in his long career. Brought the new M-Audio (universal) pedal home, worked fine. Had a practice tonight, and midway through, again my new pedal doesn't work. Powered down, back up, etc. I don't have the Casio pedal. The unit had been rented out once and I bought it used but in perfect condition (from Long & McQuade). The Casio pedal was "lost". The sustain pedal is ineffective with all tones including pianos and all stage settings including 0-0 Grand. The pedal is plugged in, not depressed, when powering up. Any ideas on what the cause is and what to try next? Order a Casio pedal, I guess.

I am a new (Canadian!) user with exactly this problem. My keyboard was working perfectly for 10 days. I had updated the firmware and installed the alternate stage settings. Yesterday I installed some tones and stage settings and the sound turned wonky and the sustain will not work. I have turned auto resume off; I have initialized back to factory settings. I adjusted modulation wheel which seems to have corrected the sound (however, I had never touched the wheel previously), but the sustain still will not function. Could a stage setting be responsible? (4slidersRay4knobs)? I'm using an M-Audio pedal. I'd hate to have to return the keyboard.