Eli26

Got it. I will of course get used to it, I was pedalling the way I would on my GP400, and whether the tension is higher on this or whether the travel distance is set differently, there is no doubt that what would have been considered "full-pedal" on the GP400 wasn't enough to trigger full pedal on this.. BTW, Absolutely extraordinary how much there is in this keyboard.

IS there a way to change the point at which it considers it full pedaling?

Perhaps not. OMG, could it be half-pedalling?

I have been using the 3-pedal casio pedal unit on my pxs3100 (both are new). Usually when I depress the sustain pedal it works as it should, but there are times when the sustain seems to last just two or three seconds. Turning the unit off an don seems to fix that. Any idea what might be wrong?

Thanks. I like that it sounds more resonant. So is this essentially the grand piano sound with effects rather than based on an older sound or a compressed sound? ( I really liked it sound but I wanna make sure that I'm practicing with something that has the full dynamic range)

Thanks!

When I use the casio app attached to my phone, Any notes I play on the piano are also heard on the phone as squeaky midi tones. Of course it's fairly simple to turn the sound on the phone off but is there any way to use the app without The keyboard sending sound to the tablet/ phone to which it is connected? Asking because If I'm just using my phone to change the settings on the piano I'd rather not enough to fiddle with the volume buttons on my phone every time...... I know its not really a big deal but just wondering.

Perhaps this is a silly question because piano sounds are what they are, But what was the intent with the ambient piano sound? ( One can speak of a mellow piano, a bright piano, a stage piano, etc. I don't know what an 'ambient' piano means. )

Just got a 3100. Liked the gp400 in my home so much that i decided to get the 3100 (to practice in my office). How do i load registrations into the pxs3100?

Obviously, the solution works. However, as much as i appreciate (1) casio making this a priduct which appeals to gigging musicians (2) casio packing a ton of features into a small package, it seems that if this is also for beginners, the metronome should be one of the easiest thing to access instead of hidden as a rhythm. A possible suggestion for future: separate metronome button on main panel.

Can the damper pedal be used as a page turner?

I personally like the Philips 9500. I don't disagree that headphones will provide better lows/bass in the sound. My subjective feeling is that the experience of having the sound project from the piano itself before it hits the eardrum produces a more satisfying sense of realism for me, and I don't see headphones as reproducing that perfectly. But you are def correct that in many ways the sound through headphones is fuller.

No, unfortunately I don't have a traditional midi to usb cable. I am thinking you're correct, a loose/broken connector is probably to blame. The person I spoke with in tech support did suggest that another route would be trying to get support via email but I feel that I need guidance as to how.

Yup, tried midi OX. Computer is not seeing any midi data. I CHecked via windows device settings too. I suspect that something about the connection on the board became loose. How do I get someone at Casio to help? As I wrote, when I called tech support they said there was nothing much they could do because I was using Windows 10. How do I contact someone higher up to arrange a repair? BTW thanks of course for taking the time to answer!

I was playing around with pianoteq a few months ago, and after playing a few months without my computer connected at all, I decided yesterday to give pianoteq another try, connecting the GP400 to my computer using a "printer USB" cable. However, it seems that the computer does not recognize that there is a keyboard attached. I tried several cables (all of which wirk when attached to printers), several computers, several ports on each computer. I can amphatically state that the cables are not the issue, the pots are not the issue, and teh computers are not the issue. It seems that the only common denominator is the piano. It seems like the USB connector isn't 'making a connection' when the cable is in. It also seems like the connector feels a bit loose on the piano end of things, but I am uncertain about this because I don't know how loose it is supposed to feel. WHen I called CAsio SUpport, they were unfortunately of no help. The tech support person actually "diagnosed" the porblem as being that the Gp400 only works with WIndows 7 and Vista, not WIndows 10. I politely explained that this was not the case, and that the manual must have been made before windows 10 came out. Other than asking me to turn the piano on and off and asking me to switch to windows 7, she had no advice. HELP! I suspect I need home service but she refused to set that up, telling me that I needed a Windows 7 computer, and that the best I coudl do would be to call back to speak to someone else. Given that I have no choice, I suppose I will do that on MOnday if I can't resolve the issue. Aside from the fact that Casio really has to train their tech support team better (she did seem very nice), any ideas on how to get my cimputer to recognize a USB connection to the piano?

Phillips shp 9500. Really great. My favorites on the piano ( i have a gp400). I also really like Grado125, but my pair is around 40 years old, so I don't know is the current ones are the same. I think the grados are a bite better at making me forget that I'm not listening to the piano directly (through speakers), but the philips are almost as good in that respect and better in bass. One time I started playing at about 2 AM with my headphones on my ears (I think it was the Phillips ones, actually). Unfortunately they were NOT plugged in, so I woke up my wife! The thing is, they sound so good and natural plugged in that I really couldn't tell the difference when they were not actually plugged in. That said, the more familiar you get with the piano (especially the extra brightness and spaciousness you get by lifting the lid), the more you realize that nothing is TRULY a substitute for playing with speakers, without headphones.

The technician was there when I was at work.... nyvwife and kids were home. I did speak to him (by phone) as he was working and he said he would check that after he had replaced some boards and that he'd call me, but he didn't follow through on that. (I can't blame him, there was a snow storm starting when he was doing the repair, and in sure he needed to get going while he could still drive safely.) So when I called after finishing with my patient, he was already gone. I'm not sure about the noise being normal. There is the same kind of background hissing even when playing back audio files on the USB stick (in other words, DIGITAL INPUT, NOT analog line in). Not sure why that would be noisy. In fact, I made a recording tonight on the usb to try to document the problem, and at various times you can hear all kinds of digital beeps and static when the USB stick is playing through the gp400. I have to figure out how to transfer that. I'm wondering if I can record from lineout directly to a computer. Because it doesn't seem right. As for noise with the linein, if I take that same signal from pianoteq and run it from the computer to headphones, there is no background hissing. The hissing is only there when I run the signal into the Gp400. I suppose the idea that it is a noise gate seems the most likely one (other than something being wrong with the piano). However, if that is the case, is it odd that it occurs even when the input is a memory stick using USB port in the piano specifically made for recording and playback? Because that is EXACTLY the same hissing that I get when playing a VST through the line-in. It seems odd that that digital input would be as noisy as analog input, or eve that it would be noisy at all. Also odd is that the exact same video files downloaded on my computer have NO noise. Lastly, there is the matter of weird digital beeps that re often heard when I playback the USB stick on the GP400. No idea where they would be from.

an Update: Casio had an in-home service tech at my house yesterday, and he replaced the DSP board and the pre-amp board. This was partly to deal with the fact that there were occasional odd tones, and also the hissing. Unfortunately, the hissing issue is still there, after the repair. I can define it better now: Anytime that an external sound source is inputted into the GP400, hissing is added to the tone produced by the GP400. Having defined the problem in one sentence, I will now explain in more detail. If Audio is saved by the piano to a USB card card, that audio is crisp and clear in Audacity. But if I play that same audio, without any manipulation, by using the piano's functions to play from the USB stick, the result is that whenever a tone is playing, there is a bit of background hiss, which disappears about 5 seconds after the sound stops. Similarly, if I use a VST such as pianoteq, and the pianoteq tones are being playe dthrough teh GP400 I can hear a hissing the entire time that I play, and it disappears about 5 seconds after the last note. It starts again when I start playing again. To be clear, the hissing is heard whether using headphones attached to the GP400 or using the piano speakers. Also, if I instead plug the headphones directly into the computer, that hissing does not happen at all, so it is the fault of the GP400, not pianoteq. (lastly, I solved the ground noise issue, so it's not that.) Any advice on how I can get this issue to the attention of Casio engineers? Customer support was unfortunately of little use, they just read portions of the manual.

Thanks. I revisited the Roland Um-ONE, and noticed that it actually does still have a bit of ground noise associated with it (when I use it with the Gacio Gp400 and my laptop), though less than the midi to usb cable. However, this item: Amazon.com: Mpow Ground Loop Noise Isolator for Car Audio/Home Stereo System with 3.5mm Audio Cable (Black) arrived yesterday (someone at pianoworld suggested it) and it completely eliminated the buzzing even when used with the printer cable. (As above, there is still background hiss which seems related to the processing of the signal in my GP400). I think it MAY be affecting the tone a bit, something sounds different, but I'm not certain. I didn't directly compare the tone through the casio speakers with and without the Mpow isolator, because that annoying buzz is so loud as to make listening to the sound of the piano horrible. But I will try this. I was wondering about your thoughts on this item ----- is it cutting out a bunch of frequencies, like a graphic equalizer minusing certain frequencies (thereby affecting the tone?)? Or is it doing something electrical, just removing electrical buzz, thereby leaving the tone untouched? (I guess a third possibility is that it is actually doing something entirely electrical, but that electrical activity also inadvertently affects the tone). What do you think?

Thanks! But again, with regards to gain staging ---- what is the most likely way to eliminate it? Is it by equalizing the volume levels on the computer and the piano? I was trying to keep the piano volume really low while keeping the computer volume high, as this minimized the hissing when I was using the midi to usb connector.

"As far as gain, I'm not sure I can suggest anything different there. Based on other Casio models I have experience with, line inputs should be able to match the level of internally generated sounds. " I'm not trying to be obtuse. I don't understand. I am not sure what gain staging is. (1) What is gain staging? (2) DO you mean that to avoid this issue I should use something else between the audio line in cables and the computer? (3) DO you think that the issue could be due to an amp issue which could be fixed with the new amp circuit board? (4) Also are you aware of a better MIDI to USB solution than the Roland UM-ONE unit? On my laptop, it seems like using that causes a default to a driver which increases latency......

OK, so it seems that there are three issues. I appreciate all your help do far and would like further advice on this. (1) the aforementioned hiss. The good news is that based on my previous reporting of the hiss on the USB stick playback as well as some keys that were sounding late (and then, when they sounded, the tones sometimes kept going!) casio has sent parts to the local repair shop for inhome service. (To be precise, this was an issue last January, and the repair should have been done in early march, but the repair was rescheduled and then.... COVID, so waiting for them to schedule the appointment, which will hopefully be this December. IN any case, I didn't know what parts they had sent to have it repaired, but the gentleman at the service center whom I just spoke with told me that they sent a new PCB board for audio and the amplifier, as well as for the keybed..... So I THINK that this hissing noise is likley to be corrected at teh same time, though I can't be certain..... What do you think??? (2) As per the USB ground loop noise --- is there ANYWAY to eliminate it WITHOUT buying the $50 Roland um-one attachment? There are three reasons (sorry, I'm analytical!) why I want it to work with a standard printer cable. First, because there was more latency and driver issues than with the printer cable.... by far the fastest and natural response was with the printer cable, which tells me that it's probably NOT the extra few millisecs of midi cable vs regular USB, but the fact that the computer was using different drivers to process the sound, and those drivers which were compatible with the ONE-UM were just slower..... Second, because why spend $50 when I can use a cable which I already own. Third, the principle that if CASIO gives me an option of output via a USB cable paired with input via AUDIO IN, they should hav ebeen engineered so as to not produce a loop. Wondering what your thoughts are..... (3) as per the gain stuff. I'm not sure I understand, which I want to. It's when the volume is too high that I get issues. If the computer volume is really low, it's hard to get any distortion. Problem is that if the computer volume is really low, I can't get the sound loud enough even if I put the casio volume on max. It seems like the distortion occurs if the decibel level hits a certain point (Its not like I measured it, but no matter how I adjust the volume of the computer and the casio GP, if the volume of the piano is anything approaching "normal", when I play forte I get distortion, especially with multiple notes..... Overall, not only am I looking for solutions, but I'd like to know if these ARE solvable (because I'm not buying a VST if they are not -- -so far just using Demo VSTs)

I'm not here to complain about the built in tones in th4 GP400. They are actually quite good. Nonetheless, I was looking for more levels of control for soft playing, and better sustain (exactly the same things that Casio has improved in the newer models, the 310 and 510). So I realized this would be a good time to buy a VST. I was looking at pianotech as well as a few others. There are some issues which prevent me from using a VST, and I suspect that the piano needs repair --- or I need better advice than I can get on pianoworld forums! Here's the problem: (1) I hooked up the VST in a standard way, namely I plugged the laptop into the piano via a 'printer cable' and ran an audio cable (3.5mm to two 1/4" plugs) from the laptop into the piano. The VST works, but there is a significant electrical sounding buzzing, obviously the result of interference. As I detailed on pianoworld forums, I tried eliminating every possibility. I made sure that the cables weren't touching, I tried it with the laptop plugged in vs running on battery, I tried ferrite rollers on BOTH wires to reduce any electrical interference. I tried different audio cables. I even tried different USB 'printer' cables. One thing remained constant: if I plugged in audio cables and the USB cable into my laptop, there was a constant buzzing, making the VST unusable. The ONLY way I could get it to work was using headphones directly from the computer, which was fine. But as long as the audio line went into the gp400, there was horrible and unacceptable buzzing (whether I listed via headphones plugged into the GP400 or via speakers). (2) The advice some gave on pianoworld forums was to use a Roland UM-ONE midi to USB convertor instead of the printer cable. A friend of mine does gigs and was nice enough to lend me his to try it out tonight. Hours of fiddling with drivers to get it to work, but again, unacceptable results. This time, instead of a CONSTANT buzzing, there was a hissing noise which started only after a sound output (usually a key press, but tapping the sustain pedal would create the hissing as well. The hissing would stop about 6 to 8 seconds after the note/pedal press. The entire time that music was being produced this hissing was accompanying it. Two additional points: (a) the hissing phenomenon was softer at lower volumes and louder at higher volumes. (b) it's the same hissing that I hear (and asked about on these forums) when I record to a USB stick and play it back on the gp400. Listening to an audio file played back on the gp400 is something I avoid as a result --- it always plays back with hissing, though the file doesn't contain any noise whenplayed backon audacity. This is the same kind of noise. I suspect that there is something in the audio processing of this gp400 that is producing this. I definitely want this taken care of. The audio files being noisy (on the gp400 playback) isnt a big deal, because once I put them in audacity they sound very clean. But the inability to use a VST without noise on a digital piano of this caliber isn't really acceptable. Ironically I'm hoping that this is an issue with my particular piano (as opposed to all of them being like this), because I want to get it fixed.

I'm pretty sure I discovered the problem which is in keeping with men memory of what I was playing when it happened. At the time I was playing I remember that a Few seconds before it seem like a note that I played did not make a sound, and that was the G above middle C. So I was just playing now and several times within a one minute span when I pressed the G above middle c it did not make a sound but then made its sound about a second or 2 later. Happened twice within span of about a minute but now I can't get it to happen again. That's just really coppered key the question is how to your about giving us taken care of when it's not something I can reproduce easily???? Edit.... The tone that was produced in the video i shared above is clearly a B not a G so I'm not sure what that means.....

VERY COOL TIP!! Thanks.