Hi! I am also having issues with connecting my keyboard to my computer. I'm using a basic USB cord and have gone through all of the typical steps to get this setup, however nothing's working. Since I am new to all of this and don't really understand all of the technical lingo, I called for help. Casio Support told me that my Mac (Version 10.9.5) is too updated for my keyboard. I was floored as I had just purchased this keyboard a couple of weeks ago. Is there a way to fix this without having to get a new computer or piano? Since I am up at college, doing either of those things is beyond inconvenient and I am trying to find a plausible solution ASAP. Thanks!