PC User Data Files Missing

[CTK-6200 User]

Hi everyone!

 

My PC User data files are all missing! I was about to perform a transfer from my CTK-6200 keyboard, when I realized that there no files showing from previous transfers when I select Song Sequencer.

I checked the User Data  File Folder Path and there are only empty folders.

 

I'm also getting a 'File Write Error' when I try to backup or transfer files from my keyboard to my laptop.

 

Please see attached screenshots.

 

Is there anyone who can advise me on how I can retrieve my files please?

[jenny]

Transfer each file (in turn) with a computer mouse to an empty window. ( PC User date Files )
What's happening?

 

The indicator shows the use of synthesizer memory.

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If I understand the problem correctly.

[CTK-6200 User]

Hi Jenny,

 

Thanks for getting back to me.

I transferred each file in turn and got the stated error message.

 

I then changed the target folders for the User Data Folder Path and Wave File Folder Path and I was then able to transfer my files.

For some reason, the target folder with my files had changed, but managed to find these by looking for the Casio folder - then EMI - Data Manager - User Data.