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New Casio PX-160 88 keys has 2 groups of 4 dead keys so total 8 dead keys


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I purchased an 88-keys Privia Casio PX-160 and received it today with included bundle set of stand, chair, etc. from Amazon and upon testing if all the keys are functional - 2 groups of 4 keys are unresponsive, meaning a total of 8 keys do not play sound, yet all the other 80 keys do. The first group of 4 unresponsive keys are the 4 keys from the very left of the keyboard and the other group of 4 unresponsive keys are the ones from harpsichord - string 2 . Please advise, I have tried turning the keyboard on and off and switching to different settings. 

 

I'm pretty bummed out since I was so excited to learn how to play the piano today and all the other keys are working fine, only these 8 keys are not responding.

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