Simeoni75 Posted February 26, 2014 Share Posted February 26, 2014 Hi! I got my Privia px-5S this afternoon and I was really excited to start recording it. First when I got the power on the LCD had text <ERROR> No Media. No sound could be played and nothing responded except power button. Few boots more and no change. So I started googling and found that upgrading the Firmwire had helped some who had had that No Media error. I downloaded the update file. Started to install and it seemed to go well but after few minutes lights started to flash and LCD was showing <ERROR> No Media then it changed to <ERROR> No File and the it says Initializing don´t touch. This was going in circles and after 10 minutes I understood that upgrade was never going to happen. I´ve done downloading with both Mac and Windows, used 2 different USB disks, tried booting with USB connected and with out... Remember I have not played a single note with the synth yet. I don´t know what firmware it was on. I just know that it doesn´t power up right. Any ideas? Quote Link to comment Share on other sites More sharing options...
maarkr Posted February 26, 2014 Share Posted February 26, 2014 where did u buy this? new? did u contact them? sounds to me like u got a device with failed firmware, but I'm not an expert here. if u can't get to a menu to initialize it, then contact the vendor and demand a replacement. Mike may help. Quote Link to comment Share on other sites More sharing options...
Display Name Posted February 26, 2014 Share Posted February 26, 2014 Unfortunately, it sounds like it need to be serviced. Like Gene said, if it's brand new contact the vendor you bought it from ASAP. If it's used you will need to contact the nearest service center. Closest one to Finland looks to be in Norway, but there may be one closer I'm not seeing.Use this form if you need to contact Casio direclty...https://secure.casio-europe.com/no/support/contact/ Good luck! Quote Link to comment Share on other sites More sharing options...
Simeoni75 Posted February 26, 2014 Author Share Posted February 26, 2014 Yes I bought it new here in Finland. I got in contact with the dealer as soon as I understood this issue was turning into a trouble. Seems I have to take it back and try out a new one, before I take it home Thanks guys for support Quote Link to comment Share on other sites More sharing options...
Display Name Posted February 26, 2014 Share Posted February 26, 2014 Yes I bought it new here in Finland. I got in contact with the dealer as soon as I understood this issue was turning into a trouble. Seems I have to take it back and try out a new one, before I take it home Thanks guys for support These types of things are rare, but do happen.Glad you got it new locally! Quote Link to comment Share on other sites More sharing options...
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