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    • Scott Hamlin

      Make Sure You are Using Firmware Version 1.13   02/22/2016

      Important Reminder: Make sure your PX-5S is updated to firmware version 1.13. Click the post title above to be taken to a video that will show you how to check your firmware version, where to get the firmware, and how to install the update if needed. 
         
FritzSchindler

Help! Can't download Firmware 1.13. Please assist

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Hi Casio friends,

 

My Privia PX-5S is showing the "media not found" error on the screen and I've tried to download the firmware update five times but it goes so slowly that it eventually errors out. (Original link: http://support.casio.com/en/support/download.php?cid=008&pid=435) I need to get my board up and running again for a rehearsal tonight. Can anybody please help me by uploading their copy of the update to a safe location like GoogleDrive, Dropbox, etc? 

 

I surely appreciate anyone's help! Thank you!!

 

Thankfully,

Fritz Schindler

Contagious Folk 'n' Roll Musician

Radford, VA

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I don't have the data allowances or speeds to download or upload a file that size.  I always need to use my local library wifi to download the updates.  Perhaps try a different browser or faster connection.  Meanwhile, I'll see if I can find help for you.  

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Thank you, BradMZ! The issue for me isn't connection speed. It appears to be something on Casio's end regarding speed. The file is only 170 MB and should take only 2-3 minutes to download on a mid-speed connection or less than a minute on a fast one. I'm hoping it's an issue that Casio can fix. 

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I didn't have an issue with the Casio download link, either. Hopefully Fritz got his PX-5S working, and maybe can find out later what the issue was with the download, or he just had some bad timing with some internet problem occurring when he needed it least. 

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Thank you for the support and assistance, Brad, Mike and Joe! A big thank you to Mike for posting the file on Dropbox. It downloaded quickly and I was able to get my board up and running just in time for rehearsal! The problem might actually be something with my browser like you guys said. Small (and usually large) files download quickly but every once in a while, bigger ones get stuck. Thanks again, guys! You were my lifeline just in time!

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