David_z Posted October 13, 2020 Share Posted October 13, 2020 I bought a GCP-700 this February. Recently, the sustain pedal stopped working. I troubleshot the problem by switching to a different pedal and confirmed that it's likely a connection problem within the keyboard. I have contacted the keyboard repairing branch of Casio Support via their phone number from this webpage https://www.casioca.com/support/authorized-service , got into the voice mail, left a message, and never got an reply. I just called them again via the same number this morning, got into voice mail once again. Does anyone have any suggestions about what I should do, thank you! Quote Link to comment Share on other sites More sharing options...
Brad Saucier Posted October 13, 2020 Share Posted October 13, 2020 Was this during business hours? They're likely working with limited staff and hours during this time. You could try contacting a local repair shop and ask them if they can do warranty work for Casio. You might get lucky. 1 Quote Link to comment Share on other sites More sharing options...
David_z Posted October 13, 2020 Author Share Posted October 13, 2020 Hi Brad, Thank you for your suggestion, I will contact a local repair shop and see if they can help me. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.