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No MIDI working components

Marie W

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I bought a Celviano AP-260 a couple years ago, and I purchased a subscription to Piano Marvel to use with it, using the MIDI cord. It worked great on my laptop and on my iPad. A few months ago it quit working. Nothing will recognize when I plug in the midi cord. I replaced the midi cord, and same thing. When I hold down the Function button and the MIDI key for settings, I get no tone like I do when I change the local, or other settings. I have done a reset on the piano a few times, unplugged it for several hours, and nothing. It's like the MIDI setting inside the piano itself has stopped working. Any suggestions for help with this? It's super frustrating not being able to continue learning and playing with music software. 

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