Number pad not working on CTX700

[Chep]

Hi all, I've had this issue off and on for a while. I don't know what causes it or makes it stop. Sometimes the number pad stops working and all the  display lights (next to reverb, chorus, scale, etc.). I can still use the + and - buttons to move around but not the number pad. Sometimes this happens when using battery power and is resolved (at least momentarily) when plugged into power. Same issue still occurs sometimes even with new batteries or when plugged in. I got the keyboard about 9 months ago and have been using it actively for about 2 months.

[IanB]

It might just be a bad internal cable connection if it's intermittent.

[Odex]

I have exactly the same problem is I would like a solution to be able to play on the ctx 700 keyboard with the most pleasure thank you for answering

Edited April 11, 2023 by Odex

[thatstud]

does anyone have a solution?? i want to fix my wife’s keyboard ;-;

[Brad Saucier]

There is a one year warranty on CT-X700.  If it's within warranty period, I would take that route for repairs.