aheathman Posted November 4, 2015 Share Posted November 4, 2015 I laid my tablet on top of the piano to write something and inadvertently pressed some button or combination of buttons. Now when I press one key at a time, I'm getting all kinds of combinations of notes, chords, or sounds... some really strange. I have no idea what happened and no idea how to fix it. How do I reset the piano back to just "basic" piano- single note sound? Tried reading the manual, but can't find the answer to my problem. Help, please. Quote Link to comment Share on other sites More sharing options...
Display Name Posted November 4, 2015 Share Posted November 4, 2015 Which model keyboard? Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 4, 2015 Author Share Posted November 4, 2015 wk-3200 Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 4, 2015 Author Share Posted November 4, 2015 Don't know if this is important to know, but I laid the notebook on the buttons near sychro/fill in section on top of the unit. I've tried clearing them, thinking one of them is depressed but it doesn't help. Keyboard played fine prior to this. Quote Link to comment Share on other sites More sharing options...
Display Name Posted November 4, 2015 Share Posted November 4, 2015 OK - Try this: When you press the "MODE" button it will cycle through the auto modes. Press the button as many times as it takes until the little light goes out where it says "Fingers, Chord, etc) as described on page E-32 of the manual: http://support.casio.com/storage/en/manual/pdf/EN/008/WK3200_3700_EN.pdf Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 4, 2015 Author Share Posted November 4, 2015 Doesn't help. Sounds like several chords are playing at once even though I'm pressing only one key. Quote Link to comment Share on other sites More sharing options...
Brad Saucier Posted November 4, 2015 Share Posted November 4, 2015 What Scott said. It sounds like you have the auto accomp section in Casio chord mode. Chord mode needs to be OFF. Try giving us a pic of the screen and panel and audio clip for us if you can't get it solved. We can go from there. Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 5, 2015 Author Share Posted November 5, 2015 How do I attach a screen view and/or get and attach and audio clip? (A real novice here.) Quote Link to comment Share on other sites More sharing options...
Display Name Posted November 5, 2015 Share Posted November 5, 2015 Upload images at http://postimage.org/ and then put the link here Upload audio by making a free account at http://SoundCloud.com/ and then put the link here. Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 6, 2015 Author Share Posted November 6, 2015 Sorry, this is getting way too complicated for a non-tech person such as myself. Took a video of the playing some keys to capture the sound. Got my account set up at soundcloud. Tried to send the track, but said file was too large. Have no clue how to make it smaller or capture audio except on my phone. I can send someone an email with the attachment on my phone if anyone is willing to share their email address. I really need help. Cannot use this keyboard unless I can figure out what is causing the distorted keys. Thanks for any help anyone can give me. Quote Link to comment Share on other sites More sharing options...
Display Name Posted November 6, 2015 Share Posted November 6, 2015 SoundCloud is for audio not video. If you have a video you need to upload it to YouTube as it's in all likely hood over the 25mb attachment limit most emails have. Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 6, 2015 Author Share Posted November 6, 2015 Be nice if I could talk to someone from Casio on the phone. I can figure out how to turn this into a youtube video, but I don't see any place on this site where I can upload a video. Attach a file... anything. Does Casio offer phone support? Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 6, 2015 Author Share Posted November 6, 2015 Just found this. I'm going to try this. Here is a sample of what my keyboard sounds like by simply striking single keys. IMG_0164.MOV Quote Link to comment Share on other sites More sharing options...
Brad Saucier Posted November 6, 2015 Share Posted November 6, 2015 Ok. Watched the video. That certainly sounds like a deeper malfunction to me. As a final troubleshooting step, perform a system initialize. The menu path instructions are here.... http://support.casio.com/storage/en/manual/pdf/EN/008/WK3200_3700_EN.pdf#page=73 Go to "InitSys?" and press yes button. If the malfunction persist, the keyboard will need service or replacement. Let us know what you decide and we will get some contact info for you. Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 6, 2015 Author Share Posted November 6, 2015 I feel really inept, but I do not see a "yes" button. Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 6, 2015 Author Share Posted November 6, 2015 Oh, wait... just found the yes button. Sorry. Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 6, 2015 Author Share Posted November 6, 2015 This procedure didn't do anything to remedy the problem. Even the demo sounds crazy, but was working fine before I did whatever I did. I'm a beginner piano player. All I did on this keyboard was bascially learning to play scales. One day I put my notebook on the panel to make a couple notes and ever after that, this keyboard has been messed up. I have no idea what could have happened to mess it up so badly. Where do I go from here? Quote Link to comment Share on other sites More sharing options...
- T - Posted November 6, 2015 Share Posted November 6, 2015 Check each of the buttons in the area of the keyboard where you laid your notebook and make sure that one or more of them is not permanently "stuck" down. The heavier the notebook and/or the more you slid it around while it was on the keyboard, the greater the chance that this might be your problem. The soft "rubberized" type of buttons are most susceptible to this, as they can be compressed and partially slid under the control panel. It is really a good idea to never lay foreign objects on the keyboard's control panel. Good luck ! Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 7, 2015 Author Share Posted November 7, 2015 Are there local repair services for this this I don't think I'm going to get this straightened out myself. Quote Link to comment Share on other sites More sharing options...
Brad Saucier Posted November 7, 2015 Share Posted November 7, 2015 What part of the world are you located? North America? Europe? Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 7, 2015 Author Share Posted November 7, 2015 United States- Florida Quote Link to comment Share on other sites More sharing options...
Brad Saucier Posted November 7, 2015 Share Posted November 7, 2015 There are a few authorized Casio service centers in FL. Here is the full list so you can pick one closest to you to contact. They may or may not be able to get parts for that older model. It's worth a shot though. http://www.casio.com/support/musicservicecenters Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 9, 2015 Author Share Posted November 9, 2015 United States - Florida Quote Link to comment Share on other sites More sharing options...
aheathman Posted November 9, 2015 Author Share Posted November 9, 2015 I can't understand how this keyboard could get so messed up by me just laying my tablet on top and evidently pressing down a couple buttons as I wrote. Should be easy enough to undo, I'd think. I'm surprised that re-initializing the system doesn't fix it. anyone else have any thoughts about how to fix this short of taking it to a repair shop? Quote Link to comment Share on other sites More sharing options...
Brad Saucier Posted November 9, 2015 Share Posted November 9, 2015 I think it was just a coincidence that happened after your notebook. Quote Link to comment Share on other sites More sharing options...
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