MichaelJa Posted May 20, 2022 Share Posted May 20, 2022 My GP 510 has stopped working today unexpectedly - I've been happily playing it for a few years with no issues. I've tried to turn it on but the 'Welcome' message jusr stays on the screen and all button remain with their red LED on and does not load the default piano and allow me to play. I have turned it on/off at the plug socket that doesn't seem to work. Any ideas? Michael. Quote Link to comment Share on other sites More sharing options...
Solution Brad Saucier Posted May 20, 2022 Solution Share Posted May 20, 2022 That sounds like something a technician should look at. I suggest contacting your dealer or Casio support in your area for assistance. Your piano is probably covered under warranty. I think the warranty is 5 years for these. 1 Quote Link to comment Share on other sites More sharing options...
Nicole99 Posted May 7 Share Posted May 7 Are there any further updates on this. My GP 510 has done exactly the same. 2 years old, daily use. Suddenly yesterday evening it got stuck on the welcome screen, exactly as described in here. Quote Link to comment Share on other sites More sharing options...
Brad Saucier Posted May 7 Share Posted May 7 It is under warranty. You should contact the dealer you purchased it from or Casio support in your region to arrange for assistance. Quote Link to comment Share on other sites More sharing options...
Giovanni Theisen Posted September 4 Share Posted September 4 Same problem here (GP510) Stucked in welcome screen Only turns off by unplugging it from the outlet. Sometimes when I turn on, if pressing also the 'Enter' key, it works normally. Piano not more than 2 years old... I'm in a town in countryside of Brazil. Distant from any Casio Technical Assistance. Casio, help us please Quote Link to comment Share on other sites More sharing options...
Brad Saucier Posted September 4 Share Posted September 4 1 minute ago, Giovanni Theisen said: Stucked in welcome screen Have you contacted the dealer you purchased it from? As stated before, this will probably need repair and should be covered under warranty. Your dealer is responsible for assisting you. Quote Link to comment Share on other sites More sharing options...
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