Numair Adil Posted December 12, 2022 Share Posted December 12, 2022 Hi, i have got my ctx5000 in last December, so it been using since a year ago, after few months i have faced a weird issue 1st time, some buttons of my keyboard started misbehaving and doing wrong functions when i tap on it, in order to this i have tried several methods to resolve including factory reset.. But no luck found 😔 but one fine morning i turned on my keyboard and got a pleasant shock that it was quite well as there was nothing issues as always.. All buttons were working well as thay should to do.. 🙄 But after few months keyboard misbehaving again, now when i turn on my keyboard, its hanging on any drum beat as default 1st tone, nothing i can do to change anything or settings, by pressing keys i can listen default Stage001 piano sound, but nothing can do anything and use any function out there 😭 can anyone help me out, can someone tell me what is this weird situation?? Is it software glitch or anything else??? Thanks in advance 🙏🏻🙏🏻🙏🏻 Quote Link to comment Share on other sites More sharing options...
Brad Saucier Posted December 12, 2022 Share Posted December 12, 2022 Check your firmware and update accordingly. https://support.casio.com/en/support/download.php?cid=008&pid=2228 Quote Link to comment Share on other sites More sharing options...
Numair Adil Posted January 25, 2023 Author Share Posted January 25, 2023 On 12/12/2022 at 11:23 PM, Brad Saucier said: Check your firmware and update accordingly. https://support.casio.com/en/support/download.php?cid=008&pid=2228 I have tried these methods but no luck at all.. Can i post a video here to show what kind of problem i am facing?? Quote Link to comment Share on other sites More sharing options...
RogerBannister Posted January 25, 2023 Share Posted January 25, 2023 I think you can upload it to YouTube and post a link to it here? Is it out of warranty where you are? I can't remember what the default warranty is, probably a year but some countries might have more. Quote Link to comment Share on other sites More sharing options...
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